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Will be responsible for meeting team targets, employee retention and achieving efficiency of assigned geography, employees and sources while keeping the team motivated and engaged.
Territory Manager - Mortgages, HDFC Sales, Punjab
Roles and Responsibilities:
· Team Management and Development
Responsible for maintaining a culture of fairness, openness, happiness and transparency. Should be accessible to his in-direct reports in case of escalations and maintain smooth interdepartmental functioning with adherence to processes. Create an encouraging environment and motivate the team to achieve their professional and personal goals. Identifying the high potential employees and coaching them for next level.
· Implementation of Geography mapping
Responsible for allocation of geography at all levels. Should train and coach the AM and TM on area mapping and auditing of geography. Should audit and review the progress of area mapping on regular intervals.
· Project Approvals for the entire team/location.
Is responsible for approvals of all projects pertaining to his respective teams. Would maintain an MIS and would be the link between developers and HDFC Legal team for completion of documents and timely approvals.
· Performance Review.
· Monthly review of AM. Coaching of AM and TM in conducting monthly reviews
· Goal setting of the AM and assist in goal setting of TM.
· Coach and assist AM and TM in conducting SO Reviews. TM to focus on performing SO’s and AM to focus on new and underperforming SO’s.
· Has to conduct monthly reviews and set goal sheets for all NPE SO’s.
· Category A & B Source Relationship Management.
· Self employed and High Value Employed Loans
a. Self Employed Business- He/she would be responsible for facilitating self employed business and constantly increase its percentage contribution. Would coordinate with HDFC self employed HUB for faster processing of all Self employed cases.
b. High Vale Business- Responsible for follow-up and approvals of all High Values loans in his/her respective branches.
· Resolve Disbursement Related Issues.
Channel Partner Empanelment Approval- Would be responsible for approving empanelment of all new channel partners.
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