OPS Associate - Fraud Specialist, Mumbai

Job Description

 Roles and Responsibilities: 

• Managing Fraud Control and Risk Management for all products by understanding the emerging fraud patterns and developing the fraud management system based on valid triggers and alerts.
• Responsible for analyzing, predicting, and preventing fraud losses.
• Detecting and preventing fraudulent activities relating to but not limited to player authenticity verification, KYC, multiple ids, money laundering, and collusion.
• Investigating player’s accounts for suspected fraudulent activity and ensuring all processes, workflows and guidelines are followed.
• Composition of reports and dashboard regarding fraudulent activities on daily, weekly, monthly, and quarterly basis.
• To check potential fraud activities to mitigate the risk in online transactions, and escalate the issue promptly if needed.
• Investigating suspicious withdrawal requests for any fraudulent activity and take appropriate action in line with the operating procedures.
• Delivery of advanced analytical projects within a fast-moving environment.
• Extracting and analysing very large and multi-dimensional data sets, working closely with internal units to drive insights.

Skills and Qualification Requirements
• Relevant experience in an analyst function, preferably in gaming or IT sector.
• 2+ years of ops support experience in gaming and with an interest in sports is a plus.
• Working knowledge of database architecture and management (preferably MySQL and Oracle) is a plus.
• A keen interest in sports is a plus.
• Degree (or equivalent) in the quantitative areas or relevant experience gained in data analytics.
• Ability to clearly communicate ideas and results to non-technical business-oriented stakeholders.
• Ability to turn complex concepts into actionable recommendations.
• The candidate should be an analytics-driven individual with excellent problem-solving skills.
• The candidate is expected to have proven experience in root cause analysis and handling escalated issues promptly in an internet company.
• The candidate is expected to be detail-oriented for financial data check with hands-on and practical experience of back-office system.

 

Education + Experience + Salary

• Education: Graduate (Engineers, MBBS, MBA, CA are okay)
• Experience: 2  Year
• Annual CTC: 400000 to  700000

Country, State and City

• India
• Maharashtra
• Mumbai