Customer Care Executive

Job Description

 Roles and Responsibilities: 

OPENING FOR ONIDA/HITACHI CUSTOMER CARE

Job Location Address:

8th Floor, Satya One Complex, Sushil Nagar Society, Memnagar, Ahmedabad, Gujarat 380052

Map Link: https: //maps.app.goo.gl/VG19iUfXeFM7Gzqo7

 

Time:  Onida - 9 Hours (8 AM to 8 PM) Rotational

8 AM - 5 PM

9 AM - 6 PM

10 AM - 7 PM

11 AM - 8 PM

Salary: Between 12K On hand

Language: Hindi/English

 

JD - Onida- Customer Care Representative

1. Answering calls from customers professionally and responding to customer inquiries and complaints. 

2. Handling and resolving customer complaints regarding product service problems. 

3. Documenting all calls with regard to the customer’s query accurately in the software 

4. Identifying, and escalating priority issues and reporting to the supervisors. 

5. Research required information using available resources/software. 

6. Provide quality customer support on every call 

7. Following call scripts to ensure quality support for custom

 

Thanks & Regards,

Sarthi Patel - Team HR

Education + Experience + Salary

• Education: 10th
• Experience: 1  Year
• Annual CTC: 12000 to  12000

Country, State and City

• India
• Gujarat
• Ahmedabad