Service Advisor

Job Description

 Roles and Responsibilities: 

Job Overview:
We are seeking a customer-focused and organized Service Advisor to manage service interactions at our multi-brand 2-wheeler workshop. The role involves coordinating with customers and technicians to ensure smooth vehicle servicing and a positive customer experience.

Key Responsibilities:
• Attend customers and understand vehicle service requirements
• Prepare job cards and explain service details and costs
• Coordinate with technicians for timely completion of work
• Update customers on service status and delivery timelines
• Promote additional services and maintenance packages when appropriate
• Maintain service records and customer follow-ups
• Ensure customer satisfaction and repeat business

Requirements:
• Good communication and customer handling skills
• Basic knowledge of 2-wheeler servicing preferred
• Ability to manage multiple tasks efficiently
• Friendly attitude and problem-solving mindset
• Freshers with willingness to learn are welcome

Benefits:
• Performance-based incentives
• Skill development and career growth opportunities
• Supportive work environment

Education + Experience + Salary

• Education: Undergraduate
• Experience: 4  Year
• Annual CTC: 10000 to  22000

Country, State and City

• India
• Gujarat
• Navsari