Customer care associate

Job Description

 Roles and Responsibilities: 

Roles & Responsibilities

Responsible for taking calls with customers and understanding their queries and concerns.

Ensuring customer queries and concerns are resolved on time

Need to maintain less than 8% shrinkage on MTD (Month till date)

Need to be flexible in case of volume increases to support the callings.

Exp: 0 – 2 yrs

Languages to be known :  Hindi+ english+ Telugu 

             

Industry: Any industry.

Shift Timings: 9 AM to 6 PM

Working Days: 6 days in a week (Mon – Sat)

Salary package: 18K to 20K (net take home salary) + ESI+ PF 

Location :HSR Layout 5th Sector , Next to Devi eye hospital, Bengaluru, Karnataka 560029

Education + Experience + Salary

• Education: Puc and above
• Experience: 2  Year
• Annual CTC: 216000 to  240000

Country, State and City

• India
• karnataka
• Bengalore