customer support executive

Job Description

 Roles and Responsibilities: 

Key Responsibilities

 

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and concerns in a timely manner.
• Provide accurate information about products, services, and processes.
• Maintain high levels of customer satisfaction.
• Record customer interactions and update relevant systems.
• Follow company policies, quality standards, and compliance requirements.
• Achieve daily and monthly performance targets.
• Escalate complex issues to the appropriate department when necessary.
• Maintain confidentiality of customer information.

Education + Experience + Salary

• Education: 12 puc
• Experience: 0  Year
• Annual CTC: 13000 to  16000

Country, State and City

• India
• Karnataka
• bangaluru